Social Services

Kathryn A. Muller, Commissioner

Telephone (607) 664-2000

Child Support Customer Service


Click here to help stamp out
Welfare Fraud in Steuben County
Department of Social Services hours 
8:30 a.m.-4:30 p.m.
Please find the updated detail for calling Social Services:

TA Benefits including: Basic Needs, Housing, Financial Assistance, Supplemental Nutrition Assistance Program (SNAP), Medicaid, Housing

PHONE: 607-664-2000

FAX Numbers:
Temporary Assistance 607-664-2177.
SNAP 607-664-2176.
Medicaid 607-664-2169.


PHONE: 607-664-2500
FAX: 607-664-2365

Foster Care, Children’s Services, Adult Protective Services


FAX Numbers:
Foster Care FAX: 607-664-2060
Children’s Services: 607-664-2186
Adult Services 607-664-2173
BILT Unit -607-664-2041

Child Support Services:

PHONE: 888-208-4485
FAX Number: 607-664-2178

Child Abuse Hotline

PHONE: 800-342-3720

All other Services:

PHONE: 607-664-2000
FAX: 607-664-2179

If calling outside of normal hours call 1-800-346-2211 or 211 for assistance.

Frequently Asked Questions for the Pandemic Electronic Benefit Transfer (P-EBT) Food Benefits
Answers to many commonly asked questions about the P-EBT food benefits for New York State residents.

SNAP COVID-19 Information
Information on the Supplemental Emergency Allotment (EA) of Supplemental Nutrition Assistance Program (SNAP) Benefits for households.

Find Your Regional Food Bank
Locate a food bank in your area.
Food Bank, Pantry Details

To participate in the Bath/Hornell Turning Point Emergency Food Pantry Service, please call 315-217-5701 to be added to our regular Food Pantry Services.

You can also access this link 

As a client of Turning Point you are eligible for 2 pantry visits a month. 

Child Support Services COVID-19 Frequently Asked Questions
Answers to many commonly asked questions for Custodial and Noncustodial Parents, and Employers.



Mission Statement

The mission of the Department of Social Services is to improve the quality of life in Steuben County, to help people help themselves, to help those incapable of acting on their own behalf, and to insure that everyone has a minimum standard of living; to do so by means of a broad range of ameliorative, protective and preventive social and financial services.  The establishment of fair, humane, and sensible policies provides the framework for the delivery of these services by our Department. 


Department of Social Services
Main Switchboard 607-664-2000
Direct Inward Dial Numbers  
Child Protective Services Bath/Hornell 607-664-2034
Child Protective Services Corning 607-664-2021
Preventive Services Bath/Hornell 607-664-2191
Preventive Services Corning 607-664-2112
Foster Care/Adoption Bath/Hornell 607-664-2250
Foster Care/Adoption Corning 607-664-2044
Home Care 607-664-2059
Adult Protective & Preventive Services 607-664-2059
Child Support Enforcement Helpline 1-888-208-4485
Medical Transportation 1-855-733-9401
Fax 1-315-299-2786


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