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1. What do I do about bed bugs?

Steuben County Public Health does not regulate housing issues related to bed bugs. Find information about bed bugs and how to fix a bed bug problem. View EPA-registered bed bug products.

2. I found a tick on me/my child. What do I do?

Ticks should be removed as soon as they are found. Please view the video for proper tick removal and next steps. View information on Lyme disease and tick prevention.

3. What do I do if my mobile home does not have water?

Please call the Hornell District Office for help with this environmental health issue. 

• Department of Health Hornell District Office (serving Steuben and Schuyler counties): 607-324-8371

4. What do I do if I want to report an unsanitary restaurant?

Please call the Hornell District Office for help with this environmental health issue:

• Department of Health Hornell District Office (serving Steuben and Schuyler counties): 607-324-8371

5. Who do I contact to have my water tested?

The following laboratories provide water testing for the public. There is a fee to have your water tested. Please check with the closest lab for costs.

• GHM Environmental
• Life Science Laboratories, Inc. - Finger Lakes

If you would like to have your water tested for lead, the New York State Department of Health provides free testing. View information on how to get water testing through this program.

6. If I have any of the following health concerns, who should I contact?

If you experience any of the following health concerns or complaints, contact your local code enforcement officer. Contact information can be found in the directory of local officials (PDF).

• Mold in home - Health considerations
• Mosquito breeding sites - Health considerations
• Rats, rodents, trash, feces, bugs
• Housing conditions
• Neighbor's or landlord's septic
• If you have a septic problem with your own home, you are responsible for getting it fixed.